Virtual Call Center Agent

Website Liveops

United States

Liveops connects you to work in customer service as an at-home virtual call center agent. You’ll find tons of different service opportunities that you can do right from your home, with schedules that work for your life.

How much can you make?

You own your own business, so that’s mostly up to you. You choose the work that fits your skills, from entry-level calls to specialized call types that require more experience. Most pay a per-talk-minute rate, so the more calls you take, the more you earn. New agents accelerate their earning potential as performance improves— higher-performing agents get more calls.

How do agents earn more?

  • Schedule more hours
    Work around your life—you choose when to take calls
  • Gain experience
    More experienced agents receive more calls
  • Earn great ratings
    Great scores elevate you to a top performer
  • Use your skills
    Backgrounds in insurance and health care may qualify for specialized call types
  • Get more talk time
    Top-performing agents receive more calls
  • Earn incentives
    From sales commissions and fun contests

Our agents are passionate about helping people. They enjoy connecting with customers and the independence of being their own boss. While our vast nation of virtual agents come from many different backgrounds and skill levels, they have some important things in common:

  • EXPERIENCE
    • Customer service
    • Military
    • Contact centers
    • Retail
    • Telecommunications
    • Insurance
    • Hospitality
    • Health and human services
  • SKILLS
    • Problem solving
    • Tech-comfortable
    • Great voice
    • Financial acumen
    • Service orientation
    • Teacher / educator
  • PERSONALITY
    • Warm and friendly
    • Natural helpers
    • Empathetic
    • Self-motivated
    • Results-driven

You’ll be your own boss, but that doesn’t mean you’re alone. When you’re part of Liveops Nation, you get a community of supportive fellow agents who encourage you to achieve. It’s the sort of support only a company founded on helping people can provide.

To apply for this job please visit join.liveops.com.